Cookie Policy

Vantra UK
Effective date: 1 September 2026
Last updated: 1 September 2026

This Cookie Policy explains how Vantra UK (“Vantra”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website or use the Vantra platform and related online services.

This policy should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

Cookies allow websites and online services to recognise your device, remember preferences, maintain secure sessions and understand how services are being used.

Cookies may be stored for the duration of your visit or remain on your device for a longer period depending on their purpose.

We may also use technologies that perform similar functions to cookies, such as local storage, session storage, pixels and software development kit technologies.

For simplicity, this policy refers to these technologies collectively as “cookies”.

2. How Vantra Uses Cookies

Vantra may use cookies to:

Keep our website and platform operating correctly.
Authenticate users and maintain secure login sessions.
Protect accounts and detect suspicious activity.
Remember preferences and settings.
Understand how our website and platform are used.
Monitor system performance and reliability.
Improve our website, platform and user experience.
Measure the effectiveness of our communications or marketing where applicable.

Some cookies are essential for Vantra to operate, while others will only be used where appropriate consent has been provided.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for our website and platform to function properly.

They may be used for purposes including:

User authentication.
Secure account access.
Session management.
Security and fraud prevention.
Remembering cookie preferences.
Maintaining essential platform functionality.

Because these cookies are necessary to provide our services, they generally cannot be disabled through our cookie preference system.

You may be able to block them through your browser, but doing so may prevent parts of Vantra from working correctly.

Functional Cookies

Functional cookies help us remember choices and preferences so that we can provide a more personalised experience.

These may include preferences relating to:

Display settings.
User interface preferences.
Language or regional settings.
Previously selected options.
Platform preferences.

Where required by applicable law, these cookies will only be used with your consent.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors and users interact with Vantra.

They may collect information such as:

Pages visited.
Features used.
Time spent on pages.
Navigation through the website.
General device and browser information.
Errors and performance information.
How users arrived at our website.

We use this information to understand how our services perform and identify opportunities to improve Vantra.

Where required by law, analytics cookies will only be activated after you provide consent.

Marketing Cookies

We may use marketing cookies where we undertake digital advertising or marketing activities.

These cookies may help us understand whether marketing campaigns are effective or allow advertising to be made more relevant.

Where marketing cookies are used, they will only be activated where we have the appropriate consent.

4. First-Party and Third-Party Cookies

Some cookies may be placed directly by Vantra. These are known as first-party cookies.

Other cookies may be provided by third-party services that we use to support our website or platform. These are known as third-party cookies.

Third-party services could include providers of analytics, authentication, customer support, communications, security, website infrastructure or other functionality.

Third-party providers may process information in accordance with their own privacy policies and contractual arrangements with Vantra.

5. Session and Persistent Cookies

We may use both session and persistent cookies.

Session cookies generally exist only while your browser or application session remains open and are removed after the session ends.

Persistent cookies remain on your device for a specified period or until they are manually removed.

The duration of individual cookies will depend on their purpose.

6. Cookies Used for the Vantra Platform

Because Vantra is a secure management platform, certain cookies or similar technologies may be necessary to operate user accounts and maintain platform security.

These may support functionality including:

Secure login.
Authentication.
Session management.
Organisation and account selection.
User permissions.
Security controls.
Platform preferences.
Protection against unauthorised access.

Disabling essential technologies may prevent users from signing into Vantra or using certain platform functionality.

7. Cookie Consent

When you first visit the Vantra website, you may be presented with a cookie banner or consent management tool.

Where required, you will be given the opportunity to accept or reject non-essential cookies.

Strictly necessary cookies may operate without consent where they are required to provide a service requested by you or to maintain essential website or platform functionality.

Non-essential cookies will not be activated until the appropriate consent has been obtained where required by law.

8. Managing Your Cookie Preferences

You can change your cookie preferences at any time using the cookie settings or preference controls available through our website, where provided.

You can also manage cookies through your browser.

Most browsers allow you to:

View stored cookies.
Delete cookies.
Block certain cookies.
Block third-party cookies.
Prevent websites from storing cookies.
Clear cookies when closing the browser.

The exact controls available depend on your browser and device.

Blocking or deleting certain cookies may affect the functionality of Vantra, particularly secure account and platform functionality.

9. Analytics

Vantra may use analytics technologies to understand how our website and services are used.

Analytics information may help us understand usage patterns, identify technical problems, measure performance and improve our products.

Where analytics technologies involve non-essential cookies or similar storage on your device, we will request consent where required by applicable law.

10. Security and Authentication

Security is an important part of the Vantra platform.

We may use cookies and similar technologies to support authentication, identify valid user sessions, protect accounts, prevent unauthorised access and identify potentially suspicious activity.

These technologies may be considered strictly necessary because Vantra cannot provide secure account functionality without them.

11. Mobile Applications

Our mobile applications may use technologies similar to browser cookies, including local storage, device identifiers or software development kits.

These technologies may be used to provide secure authentication, maintain application functionality, remember preferences, provide notifications, monitor performance and improve our services.

Where consent is legally required for a particular technology, we will provide appropriate controls.

12. Updates to This Cookie Policy

We may update this Cookie Policy as Vantra develops or where our use of cookies and technology changes.

We may also update this policy to reflect changes to legal or regulatory requirements.

The latest version will be made available through our website, with the date of the most recent update shown at the top of this policy.

13. Privacy

For further information about how Vantra collects, uses and protects personal information, please refer to our Privacy Policy.

If you have questions about our use of cookies or your personal information, please contact us.

14. Contact Us

If you have any questions about this Cookie Policy or how cookies are used by Vantra, please contact:

Vantra UK
Email: support@vantra-uk.co.uk